Privacy Policy

Last updated: February 21, 2026

1. Introduction

Neon ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Neon application ("App").

2. Information We Collect

Information You Provide

Information Collected Automatically

3. Notification Data (Android)

On Android devices, if you enable automatic payment detection, the App requires notification listener permission which grants access to all device notifications. The App filters notifications and only processes those from a predefined list of known financial and banking apps. Notifications from all other apps are immediately discarded and are not stored, processed, or transmitted.

Notification content (sender, title, message text) is processed locally and via AI services solely to extract transaction details. Neon does not store raw notification content beyond the time needed for processing. No notification data is shared with third parties except as necessary for AI-powered transaction parsing. You may disable this feature at any time through the App settings.

4. How We Use Your Information

We use your information to:

5. Analytics and Tracking

We use third-party analytics services to understand how the App is used and to improve our services. Currently, we use:

Analytics data is collected in aggregated or pseudonymized form where possible. You can learn more about PostHog's data practices at their privacy policy. Analytics data is retained for up to 14 months.

6. Authentication and Third-Party Services

If you sign in using a third-party service such as Google or Apple, we receive limited information from that provider, including your user ID, email address, and display name. We do not receive or store your third-party account password.

The App may integrate with the following third-party services:

Each third-party service operates under its own privacy policy. We recommend reviewing their policies for details on how they handle your data.

7. Cloud Backup and Sync

If you enable cloud backup, your financial data is synced to your personal Google Drive account. This data is stored in your own Google Drive storage and is subject to Google's privacy policy and security measures. You can disable cloud sync at any time and delete cloud-stored data from within the App.

8. In-App Purchases and Subscriptions

Subscription purchases are processed through the Apple App Store or Google Play Store. We do not directly collect or store your payment card details. We receive transaction confirmation data (purchase status, subscription period, transaction ID) through RevenueCat to manage your subscription status. Payment processing is subject to Apple's or Google's respective privacy policies.

9. Data Storage and Security

Your financial data is stored locally on your device and, if you opt in to cloud sync, on secure encrypted servers. We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of electronic storage is 100% secure.

10. Data Sharing

We do not sell your personal or financial data to third parties. We may share data only in the following circumstances:

11. AI Data Processing

When you use the AI Terminal feature, your input is processed to categorize transactions and provide financial insights. AI interactions are processed securely and are not used to train third-party models. You can delete your AI chat history at any time within the App.

12. Data Processing Location

Your data may be processed in servers located outside your country of residence. When data is transferred across borders, we ensure appropriate safeguards are in place in accordance with applicable data protection laws. AI processing of transaction data may involve servers located in the United States or European Union.

13. Your Rights

Depending on your jurisdiction, you may have the right to:

14. Your Right to Delete Data

You can delete your data at any time by:

15. Legal Basis for Processing (EU/EEA Users)

If you are located in the European Union or European Economic Area, we process your personal data based on the following legal grounds:

You may withdraw your consent at any time by disabling the relevant feature or contacting us.

16. Data Retention

We retain your data for as long as your account is active or as needed to provide the App's services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

17. Children's Privacy

The App is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

18. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated policy.

19. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@neonapp.pro.